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Shipping & Ordering

We ship from the UK using standard international airmail via Royal Mail. Shipping can be upgraded

to Airsure which includes delivery confirmation and tracking. This service is available for an extra

£4.20 per item (worldwide) on top of standard shipping. 

Payment Methods

Currently we are accepting the following forms of payment:
• Cheques from UK
• Bank Transfer only in UK
• Payment through PayPal - either using an already existing account, credit card or e-check

Returns and Refunds


Returns are only accepted if the item was defective.
We will accept returns of unused merchandise if received within 7 days of your receipt of goods. However, you must
 
contact me first. We will refund purchase price minus shipping, and you must

pay return shipping.

                                                               

Consignment


If you would like to sell Ans items in your shop on consignment please contact me with all the

details and we can continue from there. I love to see photos of the shop or links to a web store.

Only available in London.   

 

Wholesale

 

Please note there is a minimun of £300 required to place a wholesale order with us. You can

contact me for details.

 

Security

 

We have a simple but effective approach to security - we do not handle any of your credit

card details. We never even see any of your credit card details, these transactions are carried

by Paypal. For more information about PayPal, please click here.

You can rest assured your credit card details will never be compromised even if our website is

hacked or our deposit is burgled or our computers get infected with viruses or we fall victim to

one of the many scams criminals use to gain access to computer systems.

Ans respects your privacy and will never sell, trade, loan, rent or give away any personal

information. Personal information provided to Ans will only be used for the services requested

such as processing an order and shipping your package to the address you provide.

 

Errors and inaccuracies


Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions including after an order has been submitted and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.